Overview

Senior Account Manager

We’re seeking an exceptional Senior Account Manager that has the passion and skill to create lasting, memorable connections.

Overview

Moxie Sozo is a world-class, independent branding agency located in Boulder, Colorado with accounts ranging from energetic start-ups to international established brands. For more than 20 years, we’ve helped clients harness the power of art in branding to create profound connections with consumers through strategy, design, and interactive.

Do you have an obsessive desire to produce ground-breaking work? Are you a brilliant thinker and perpetually dissatisfied with the status quo? Are you a relationships maven who deeply values long-term client connections? Do you want to work with like-minded fanatics? We are an equal opportunity employer and foster an inclusive environment. We welcome people from diverse backgrounds and perspectives to apply to our positions. Let’s talk!

Job Description

We’re looking for an experienced Senior Account Manager to join our all-star team as a liaison between the client and agency in managing multiple accounts. This includes coordinating daily tasks and schedules for digital, packaging, print, and branding projects, and ensuring we’re on track to meet client expectations. You will provide clear and consistent communication to both internal teams and external client contacts, helping to identify their specific needs and business goals, and will focus on achieving measurable results.

Responsibilities

Manage relationships with multiple clients as their day-to-day point of contact
Understand client needs, their industries, branding, competitive positioning, and key goals
Translate client needs and project objectives to the internal strategy, design and development teams
Lead the creation of key client deliverables, including strategy, planning, design and presentations
Deliver effective, creative, strategically-grounded deliverables
Ensure schedules, budgets, and plans are in place and on target
Lead the internal team to ensure client needs are met
Manage budget and scope
Remain up-to-date with print, digital, and social best practices
Present project status details at account status meetings
Lead client calls and in-person meetings, take detailed notes, and share with the internal teams
Identify opportunities for internal collaboration and knowledge sharing across accounts
Provide thought leadership, identify case studies, and drive innovation at Moxie Sozo

Required Skills

Extremely organized
Positive, upbeat attitude
Excellent verbal and written communicator
Thrive in a fast-paced and ever-changing environment
Ability to be nimble and resourceful, work under tight deadlines and respond to shifting priorities across multiple client accounts
Ability to build and nurture strong working relationships
Ability to translate complex concepts and processes in an easily understood way
Obsessive about caring for the client and meeting — and exceeding — their expectations
Adept at using modern project management and communication tools such as Basecamp and Slack
Naturally curious; fascination with learning and applying creative and critical thinking to challenges